Chapter 9. FAQ
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Chapter 9. FAQ

Table of Contents

Unable to install

Thumbs do not show up

Server
Joomla Configuration
Browser

Google Photos and Picasa

Lightbox does not work

Images are not properly aligned, layout broken

Folders get lost with the sync job

Upload multiple files

Image-Upload does not work

Maximum length of file and folder names

Social Sharing

Character Encoding does not work

Images indented to the left side

How to prevent right clicks

SQL exception during install

Change the default image folder

How to provide the original files for download

How to change the money format

Change text / create language override

I can't select a shipping method in the checkout process.

I can't share a protected event.

Error messages during updates

There are some common issues which are ask very often. If you can't get the component working please carefully read this page.

	Note
	Very common are JavaScript errors as well as too old Joomla/PHP versions. Please check the requirements section as well.

If you still don't have any clue of how to solve your issue please don't hesitate to file a ticket on https://www.svenbluege.de/support.

Unable to install

Make sure your server allows the upload of large packages. You can always try to install using a direct link or the directory of the Joomla Extension Manager.

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