Thumbs do not show up
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Thumbs do not show up

There are a couple of reasons why thumbs don’t show up. At first, you have to check if the thumbs are visible in the back end. If so, it’s most likely an issue which occurs in your browser since the server can render images. The following lists point you so some of the most common issues.

Server

Possible reasons

  • mod_secure: Please ask your provider about possible issues with that. Doing this solved 99% of the issue.
  • Error 500: PHP memory size too low. I have good experience with 128M. Depends on the size of your images
  • Error 500: weak server. Every thumbnail request is a PHP request. Some servers can’t handle the necessary amount of parallel PHP requests.
  • Do not use special characters in your file names like Umlaute, +, or things like this. Make your file names safe for the web.
  • Install GD library for image processing
  • Issues with image sharping. Try to disable it using the components configuration dialog.
  • PHP should have write permission to /images, /cache and /logs
  • Picasa Images do not show up because the method get_file_content is not working. Check with your hosting provider to solve this issue. allow_url_fopen should be enabled.
  • Error 500: PHP should be able to execute the script /components/com_eventgallery/helpers/image.php in order to display thumbs.
  • Try to use the configuration Use Rendering Fallback to verify rendering thumbnails work. Contact your provider how to fix permissions for components/com_eventgallery/helpers/image.php.
  • Log file is too large: delete /logs/com_eventgallery.log.php
  • Sh404SEF: you might want to configure the Flooding Protection to prevent images from randomly disappearing.
  • The PHP method fpassthru is disabled. This method is necessary to deliver images from the server to the browser.
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