Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1422 error message with Picasa

Posted in ‘Event Gallery - General’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by planetG on Thursday, 19 March 2015 07:17 UTC

planetG
 I've installed Event Gallery and intend to use Picasa only. I've created an album in Picasa, set to Public and I've done the Picasa Import. The album shows up in my 'Manage Events' list. However, it displays this error message :

Warning: file_get_contents(http://picasaweb.google.com/data/feed/api/user/info/album/coasttocountryweddings.com.au%406126685067301778833?thumbsize=104,104u&imgmax=1280&prettyprint=false): failed to open stream: HTTP request failed! HTTP/1.0 404 Not Found in /clientdata/apache-www/c/o/coasttocountryweddings.com.au/www/components/com_eventgallery/helpers/image/helper.php on line 49

Warning: DOMDocument::load(): I/O warning : failed to load external entity "/clientdata/apache-www/c/o/coasttocountryweddings.com.au/www/cache/com_eventgallery_picasa/66d6d6de6d00173ecee68b99fba95dd1.xml" in /clientdata/apache-www/c/o/coasttocountryweddings.com.au/www/components/com_eventgallery/helpers/image/helper.php on line 150
Files, 0 Hits
Image Set
Expensive images

I'm attaching a screenshot for your info. Can you please advise. Thanks.

sbluege

You can't have two @ characters in the folder id. What is the picasa url to this album?

planetG
I'm very new to Picasa, but I got this "Gallery Url" from the general settings. Would this be it?

https://picasaweb.google.com/107880835436576224662

planetG
When I edit the Event, the first field which is called Folder ID* it is filled with this : info@coasttocountryweddings.com.au@6126685067301778833

I didn't fill that field, it was completed when I did the Picasa Import. If that isn't correct, what should it be?

sbluege
No, it's not correct. I was not aware Google is adding the domain with the @ anywhere. I should keep a note on this.

Here is an url to an album: https://plus.google.com/photos/107880835436576224662/albums/6126685067301778833?banner=pwa

The derived folder id is: 107880835436576224662@6126685067301778833

planetG
THankyou I have replaced the folder id, the error message is gone and the Manage Events overview correctly lists there are 3 files in the folder. However, I cannot see thumbnails of the images -- on your website it shows screenshots and on my Manage Events screen there is no 'view files' folder icon, please see my screenshot. Have I missed something in the configuration, for eg, I haven't added a Picasa Key -- is this required ?

sbluege
Since you manage your images with Picasa there is no need to provide those options in Event Gallery.

Just in case: https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/intro-and-installation#things-you-should-know

planetG
Thankyou very much for your prompt support, excellent service. Much appreciated.