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#575 Upload images in a new event gallery

Posted in ‘Event Gallery - General’
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Latest post by sbluege on Monday, 31 March 2014 18:19 UTC

betrained
 Joomla 3.2.3/Php 5.4.24/Event Gallery 3.1.5
OS : Mac OS 10.8.5 / Browsers : Firefox 28 - Chrome : 33.0.1750.152
I create an event and then try to upload images : I select the button, the picture on my HD and then nothing. I tryed on FF and Chrome with the same result.
A solution ?

Thanks.

sbluege
What are the names and types of the files you try to upload? In addition please check if there is a JavaScript error on the upload page.

betrained
Classical png 24bits files and no javascript error (My mac is up to date)
however it seems to be OK with jpg. Why do not implement png format ?

sbluege
Okay. That's the issue. No upload for PNG files in EG 3.1.5 :(

You might want to have a look at the developer download section where you can find a pre release of Event Gallery 3.2. I fixed this issue last Friday.

Just a note: You can upload images using FTP to /images/eventgallery/[yourFolderName] and hit the "Sync Database" button.