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#426 Images do not appear (was: Installation and configuring)

Posted in ‘Event Gallery - General’
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Latest post by sbluege on Wednesday, 19 February 2014 06:38 UTC

thoneter
I've enabled all 3 modules. The only menu option that works is ajax list and when I do this the images show up with a grey bar that says loading with a spinning icon over the top. All other menu options for eventgallery do not work. The site is ugly but that is so I can experiment.  http://www.thonepc.com/cityofluv/index.php/downtown

sbluege
Same story as always :) Your site contains JavaScript errors.

Your site loads jQuery four (4!) times in different versions and renders MooTools invalid.

There is a file scroling.js which contains jQuery. Please add this below:

<script type="text/javascript">      
    jQuery.noConflict();       
</script>


This should do the trick.

thoneter
I always run into issues with JS and Mootools and I've done it again. Your fix was perfect. Thanks Do you have a suggestion for a decent template for 3.2? Thanks again for an awesome product and superb support!

sbluege
I recommend every template which respects the Joomla environment. Here are some important things:

  • Does not bring it's own MooTools library
  • Loads jQuery in a MooTool compatible way
  • no "height: auto !important" styles because it'll conflict with Event Gallery
  • based on Bootstrap (no need but Event Gallery would benefit from this)