Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#3231 some photo's 'no longer available'

Posted in ‘Event Gallery - General’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Saturday, 28 July 2018 09:53 UTC

Saturday, 28 July 2018 00:58 UTC

GeertP
Hi
I published this album https://www.flickr.com/photos/143129558@N07/albums/72157669572328307/with/41873502520/ on my website here: https://www.tendoryu.be/en/media-en/photos/event/72157669572328307#&gid=gallery3ac981ff7be480515b0c3bbcb46cc579&pid=171

Some photo's are only visible as thumbnail. The actual photo gets the command 'no longer available'. What did I do wrong?

Regards

Geert Poel 

Saturday, 28 July 2018 05:38 UTC

sbluege
Hi,

seems like this is a bug. Until now I expected that all Flickr images are larger than 2048 pixel. Seems this assumption is not true for your images. I already fixed this bug. It will be part of the next release.

Saturday, 28 July 2018 09:21 UTC

GeertP
Hi Sven

If this is a bug, why is everthing OK on my other sites:
http://www.tjenheyligen.be/code/werk
https://euromf.be/en/bucharest-2017/pictures

Regards

Saturday, 28 July 2018 09:53 UTC

sbluege
You use different images there. I was able to reproduce the issue with your album on my system.

A workaround would be to upload images larger than 2048px. Then all sizes are available and there is no issue.