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#2932 Manage Orders

Posted in ‘Event Gallery - General’
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Latest post by azwolf on Wednesday, 22 November 2017 18:33 UTC

azwolf
 After upgrading a few days ago from 3.4.7. to 3.7.8 I have encountered this issue

The manage order link to view your orders is not working. All other links are working correctly except this one. see image attached

sbluege
Please increase the Joomla Error Reporting Level to show the error message behind it. What does it say?

https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/faq-blank-page

azwolf
Here is the error from that page

Fatal error: Class 'Joomla\CMS\Factory' not found in components/com_eventgallery/library/lineitemcontainer.php on line 438

sbluege
Updating to the latest Joomla version would help here. Can you do that?

azwolf
Upgraded Joomla to 3.80- this fixed the issue.

Thank you for the quick responses