Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#2720 CDN

Posted in ‘Event Gallery - General’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Monday, 26 June 2017 09:34 UTC

godweb
 Hi,

I meet an issue with the lightbox (This image failed to load) using imgix as CDN.

The lightbox calls https://mysite.imgix.net/components/com_eventgallery/helpers/image.php?&mode=full&folder=folder&file=title.jpg but this page doesn't exist.

What can I do, other than to switch off the CDN?

Best Regards

Paolo

sbluege
Hi

you need to configure the CDN correctly. But I can't tell how to do this. If the url above pointing to your regular webserver renders the image, the CDN should be able to do the same.