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#2303 File Upload Not Working

Posted in ‘Event Gallery - General’

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Latest post by sbluege on Wednesday, 24 August 2016 08:51 UTC

Tuesday, 23 August 2016 12:59 UTC

Downie

When I attempt to upload images the images do not upload only the words "Finished Tasks" appear.

I had this working correctly on a development server but it won't work on the live server. The only difference is the hosting itself and the fact that the live site has an SSL certificate. The standard Joomla Media Manager file upload works correctly.

If I disable the SSL so that the pages are served over standard HTTP the upload results in the websites frontend appearing in the backend template (I know this sounds strange). This must be something to do with AJAX.

Any ideas?

Many thanks,
John

Tuesday, 23 August 2016 14:56 UTC

sbluege

HTTPS is usually not the issue. You server seems to response strange while doing the upload. Please open your browsers development tools and check the XHR requests. What does the server respond?

Tuesday, 23 August 2016 15:09 UTC

Downie

I get the following...

Name
index.php?option=com_eventgallery&task=upload.uploadFileByAjax&folder=wesc-blindfold-challenge&format=raw&?ajax=true&file=blindfold-challenge-1.jpg

Status
(canceled)

Type
xhr

Initiator
index.php?option=com_eventgallery&task=upload.uploadFileByAjax&folder=wesc-blindfold-challenge&format=raw&?ajax=true&file=blindfold-challenge-1.jpg

Tuesday, 23 August 2016 16:53 UTC

sbluege

the canceled status is unexpected. Do you see any JavaScript errors in the console window?

In the meantime you can upload your files using FTP to /images/eventgallery/[folder] and use the sync database button to make Event Gallery aware of your images.

Wednesday, 24 August 2016 08:25 UTC

Downie

On the development sever where this worked the XHR response status was 200 so this did suggest that there was something wrong.

I raised a support ticket with the hosting provider who were able to resolve the issue by disabling Mod Security.

It seemed that Mod Security was blocking the upload.

Thanks for your help.

John

Edited by Downie on 2016-08-24 08:25 UTC