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#3487 Not able to add images to cart

Posted in ‘Event Gallery Extended’
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Latest post by sbluege on Wednesday, 13 March 2019 08:16 UTC

Thursday, 07 March 2019 05:37 UTC

ypcountrytimes
Hi,
When I click the Add Item to Cart button on thumbnails in our galleries the normal popup window that appears is only really tiny and shows as a white box only. I have attached a screenshot.
All I would have done is update to the latest version of the software. I haven't changed any files at all.
To see what I mean go to http://www.ypct.com.au/index.php/galleries and try and order a photo.
Thanks for any help.

Attachments

image.png

Thursday, 07 March 2019 06:16 UTC

sbluege
Hi,

this URL returns a blank page: http://www.ypct.com.au/index.php/galleries/singleimage?layout=imagesetselection&folder=2019.03.05.editorial&file=d-0503-Capellas.jpg

But it should return the content for the add2cart dialog.

Please increase the error reporting in the Joomla Global Configuration. Do you see any errors or warnings?
https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/faq-blank-page

In addition please update your PHP version to at least PHP 7.1. All older versions are no longer supported and potentially a security risk.
http://php.net/supported-versions.php

Tuesday, 12 March 2019 00:31 UTC

ypcountrytimes
Hi,

Thanks for the reply.

I turned error reporting to default and get the following message which is unrelated to Event Gallery but may help explain what is going wrong:

Warning: ini_set() has been disabled for security reasons in administrator/components/com_securitycheckpro/models/filemanager.php on line 145

I have contacted our host and they are going to upgrade our server to PHP 7.1 or later which I am hoping will fix this warning message - just waiting for them to do the upgrade and then I'll see what happens.

Thanks.

Tuesday, 12 March 2019 19:38 UTC

ypcountrytimes
Problem solved.
Upgrade completed but using PHP 5.6 not PHP 7 so I don't know whether that fixed the issue or not!
Anyway, it's working as it should so happy at the moment.
Thanks for the help and advice.

Wednesday, 13 March 2019 08:16 UTC

sbluege
Please don't use a PHP version smaller than 7.1. They are all out of support and will not receive any security fixes. PHP 7.2/7.3 is currently the way to go.