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#3258 Mixed order types -

Posted in ‘Event Gallery Extended’
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Latest post by Clayton on Monday, 27 August 2018 22:56 UTC

Clayton
I've used your wonderful gallery and cart software for years, and this is the first time anyone has ordered a print and a digital item.

The problem is that when marked as paid, the digital item didn't get sent by email as expected. Is this expected behaviour, or do I have a setting wrong somewhere?

Attached are shots of the Image Types settings for printed and digital. Do these look right?

Thanks.

sbluege
Hi,

Your settings look fine. That is how it should work. Every order can have a single shipping method. So if you mix digital with physical items, I assume you send the digital items on a DVD/thumb drive together with all the other prints.

Clayton
OK, thanks Sven.