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#3234 Payment status at manage orders

Posted in ‘Event Gallery Extended’
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Latest post by sbluege on Thursday, 02 August 2018 17:01 UTC

ChristianW-ST
 Hello,

there is the following phenomenon:
when i got into "manage orders" to change the "payment status" from "not paid" to "paid", then the "shipping status" automatically switch from "not yet sent" to "sent".

How can i turn this off? The "shipping status" should not automatically switch.

Thanks for help.
Christian

sbluege
Hi,

Which shipping method do you use? If you're using a digital shipping method, there is no way to prevent that. As soon as the order is paid, it is shipped. The real download of the images does not matter.

The behavior for "physical" shipping methods is different.