Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#3180 – after update to joomla 3.8.8 I can no longer upload photos.

Posted in ‘Event Gallery Extended’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 31 May 2018 19:29 UTC
bobedens
 the galleries were working before I upgraded now I get
An Error has occurred.
0 Folder does not exist

Custom Fields

Event Gallery Version 3.9.4
Joomla Version 3.8.8
Attachment
ScreenHunter_576.png
 
Thursday, 31 May 2018 19:41 UTC
sbluege
Hi,

what is the name/id of that folder?
 
Thursday, 31 May 2018 19:43 UTC
sbluege
I guess to contains "non url safe characters" like a space or any other special characters? Event Gallery strips them out if you create the folderid. Did you add them again?
 
Thursday, 31 May 2018 19:46 UTC
sbluege
Last addition :)
Joomla has a method which makes strings to be used as folder names safe. It strips out any special character. So if you manage to use an invalid folderid, you can't upload anything. Please checke the folder id.
 
Thursday, 31 May 2018 20:00 UTC
bobedens

you guessed correctly.  I renamed the folder and its all good now.

THANK YOU!


On 5/31/2018 3:43 PM, Sven Bluege wrote:
Reply to your public ticket #3180 after update to joomla 3.8.8 I can no longer upload photos. [Event Gallery Extended]

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.