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#2974 e-mail error

Posted in ‘Event Gallery Extended’
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Latest post by EnduranceCode on Thursday, 21 December 2017 21:02 UTC

EnduranceCode
 Hi Sven,

I'm finishing the configuration of Eventgallery's shopping cart in my website and I'm testing the checkout funnel in my localhost environement.

Everything seems to be working fine except that with the order finalization I'm getting some errors in the frontend concerning the e-mail addresses. The error message states "You must provide at least one recipient email address". I'm attaching a screenshot of the webpage.

Despite the above mentioned error message, the "customer" is receiving the e-mail but that isn't happening with the users of the Notification User Group set in Eventgallery's general options.

Can you please help me. Thank you.

sbluege
Seems like the user group you specified for the "Notification User Group" contains users which are not allowed to receive system emails. Please make sure, there is at least one user who can receive this kind of mails.

EnduranceCode
Hi,

The "Notification User Group" is set to "Super Users" and this group is able to receive system e-mails.

sbluege
Please double check. Which users does this group contain? Do they have email addresses? Are they able to receive system mails?

EnduranceCode
Hi Sven,

You were absolutely right, my Super User was not set to Receive System Emails. I'm really sorry to have disturbed you.

With your help I was able to make it all work fine.

Best Regards