Support

 Hi there. I'm not sure what's happened, but my images are failing to load. I checked them on the server, and they are still there and in their correct folders. When I view the images in the events, they show as a broken link. It I click on one on the blank images from the front end, I am getting the error "image failed to load"

I have cleared cache and synced the database. Any other suggestions?

I guess that would help :0

http://bonsai-bci.com/australian-convention-demo-gallery-2/categories/sunrise-on-australian-bonsai-2014

Upon further investigation through Firefox inspector, I see I am getting 403 forbidden errors. My image folders are 755, and the images are 644. I must have a permission problem somewhere else?

Cheers

Hi, I checked with my host and they say there is nothing on their end that would cause this error. I am thinking though it may be an issue with the .htaccess file and new advanced security features.


For example:
##### Advanced server protection rules exceptions -- BEGIN
RewriteRule ^administrator\/components\/com_akeeba\/restore\.php$ - [L]
RewriteRule ^administrator\/components\/com_admintools\/restore\.php$ - [L]
RewriteRule ^administrator\/components\/com_joomlaupdate\/restore\.php$ - [L]

So I tried adding
RewriteRule ^components\/com_eventgallery\/helpers\/images\.php$ - [L]

but that didn't work. So not sure what the syntax would be

Can I send you my htaccess file to see if there is something in there I should modify?

Permissions are 644. I didn't customize the htaccess. Looks like it was modified by Akkeba admin tools with added security options. Should I be going to them? I'm not sure if that is what is causing the issue and maybe I am barking up the wrong tree. When I rename the .htaccess file, I get php errors when loading site.