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#2434 Final checkout page blank

Posted in ‘Event Gallery Extended’
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Latest post by sbluege on Wednesday, 16 November 2016 16:48 UTC

Tuesday, 15 November 2016 15:15 UTC

bqq
Hi Sven,

Thanks for the solution you sent yesterday on the readability in shopping cart. Fixed. Now, on the succeeding
final checkout page of checkout I encounter another problem: it is blank (image incl with url).

Again, don't know at my level of experience if this is template or module.

Attachments

Screen_Shot_2016-11-15_at_8.44.53_AM.png

Tuesday, 15 November 2016 17:23 UTC

sbluege
You filed your last tickets with Event Gallery 3.5. Why are you now on 3.4.7?

Please increase the error reporting level: https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/faq-blank-page

Tuesday, 15 November 2016 17:33 UTC

bqq
My mistake...Yes, I'm actually at 3.5.6. Memory went unchecked in that moment....

Tuesday, 15 November 2016 18:30 UTC

sbluege

Did you see my hint regarding the blank page?


>

Tuesday, 15 November 2016 18:47 UTC

bqq
Yes, made the changes on server settings and got this message on "continue to checkout" button click:

Fatal error: Call to a member function isEligible() on a non-object in /home/memphisp/public_html/myartmagnets.com/components/com_eventgallery/library/manager/cart.php on line 139

Tuesday, 15 November 2016 19:12 UTC

sbluege
I tested the checkout on http://www.myartmagnets.com/index.php/checkout. I was not able to select a shipping method. This is where the error is actually coming from. Make sure you have shipping method which support your products. Digital shipping method for digital items and standard ground shipping methods for non digital items.

Does this help?

Tuesday, 15 November 2016 20:08 UTC

bqq
Yes, I'm sure it does. I left off the shipping method blank because i wanted it to be included in the price. I will go back and redo...thanks ...I'll let you know....

Wednesday, 16 November 2016 15:32 UTC

bqq
Sven,

The server setting is still set to maximum but I don't see a shipping option list. At some point I remember seeing a list. Regardless, am I supposed to create a new shipping mode for each product?
Thanks...

Wednesday, 16 November 2016 16:47 UTC

sbluege
No, you just need one or two shipping methods which are published.

Open the backend. In the left bar you click the "shipping method" link to see your shipping methods.
Just hit the "new" button for the shipping method, use the "standard ground" class, enter the necessary data and save it. If you have images type which have the "is digital" flag, please create a second shipping method which uses a class like "download" or "email". Make sure those shipping methods are published.

That's it. As a result the drop down on the address page in the checkout contains at least one shipping method. Currently this is not the case. You can't checkout without a shipping and a payment method.

Please let me know if you need more help on this.

Wednesday, 16 November 2016 16:48 UTC

sbluege
By the way.. please update to the latest version. It is 3.6.1 but I recommend to grab the latest dev version of 3.6.3 from the developer download section on this site.