Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#2143 password redirect

Posted in ‘Event Gallery Extended’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Friday, 20 May 2016 13:50 UTC

avp
 Hi Sven

i am using the password redircet and works perfectley. Now I am replacing my past site which has erros to a new one.
One last peoblem before I can go online. If you see the atched images the one with correct in the file is the correct view not
the one with error. Ive tried looking a making cahnges but just cant get the layout correct. Whare am I going wrong ?.
Did it for the old current site.

Andy

sbluege
The password redirect component is unsupported.

If you enter a password which matches an event, a url is generated. The URL will point to the first menu item which can show this event. Your screenshots do not display the urls but I guess they differ. You can change either the menu item settings or the global component options to get the layout you want.

avp
Hi Sven

attached images with the url showing.

sbluege
Those are even two different domain. Please configure the components options to get the right layout.

avp
Hi Sven

event gallery options are configured identically between the two sites.

Andy

sbluege
I'm pretty sure they are not. The layout for an event is different. You have the image list layout on one site and the tiles layout on the other site.