Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1576 Link thumbnails dissapeared

Posted in ‘Event Gallery Extended’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Saturday, 13 June 2015 11:17 UTC

Stevebfefdsv
 Hi Sven
I currently have my event list running as Grid.
The gris of events displays fine, when I click on one of the images it takes me to the event no problem.
However the thumbnail that is the same as the image in the Event list does not display, clicking on the blank thumbnail opens the lightbox which displays fine but I cannot find where the problem lies.
www.new.stevetuckerphotography.com

sbluege
I can't access the url you provided. It opens a kind of domain selling site. Is there any other way to see your site?

Stevebfefdsv
Apologies, that was my old expired url
Current one is www.new.stevetuckerphotography.co.uk

sbluege
I checked all 5 events without seeing an issue. All thumbnails are rendered correctly. Maybe there is an invalid thumbnail cached by your browser? Does it work if you clear the browser cache?

Stevebfefdsv
Ahh yes it does, thank you for the quick response

sbluege
You're welcome.