Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1522 I have hidden my categories

Posted in ‘Event Gallery Extended’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by jemmyn on Tuesday, 12 May 2015 16:49 UTC

Tuesday, 12 May 2015 15:31 UTC

jemmyn

I upgraded to beta of event gallery extended 3.4 and somehow in the process lost my categories. I have one main category Sports with subcategory of Soccer and for some reason I can not get the category name to display. It will show the number of events within the category (3) but not the category name. I even uninstalled 3.4 and reinstalled 3.3.2 and reconfigured everything. I have tried with a module and a menu item with no luck. What did I change to cause this?

See what I am talking about here: http://dcactionphoto.com/index.php/type

Thanks!

Tuesday, 12 May 2015 16:42 UTC

sbluege

You can't install version 3.3 after version 3.4! This breaks your system and you should not be able to update to 3.4 again. If you really uninstalled the package this is no problem.

Please check the additional tab in the category edit screen. Maybe you missed that configuration. It's for the multi language support.

Tuesday, 12 May 2015 16:49 UTC

jemmyn

Thanks for the quick reply.

Yes I figured it would not be a good idea to downgrade from 3.4 to 3.3 which is why I uninstalled 3.4 before installing 3.3.2 again. Then I had to Import my events and reconfigure.

Your solution fixed my problem. I do not remember having to type any text into that field previously. Anyway its fixed. Thank you.