Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1339 Download Button

Posted in ‘Event Gallery Extended’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by edhansen42 on Thursday, 12 February 2015 18:34 UTC

edhansen42
I am running Event Gallery 3.2.1 (not extended version) on Joomla 3.3.3.

There is probably an obvious answer for this question, but I have "Download" enabled (Enabled the download button for the original image). I was assuming this meant that the user would have a button on each image that would allow them to download it. Is that not right?

What I want to accomplish is to have the gallery allow the user to download any of the images at no cost. If the Download option is not right, how would I accomplish this?

Thanks!

sbluege

You're right. The download button appears as part of the social media button flyout. Make sure those buttons are enabled and the download button is enabled for the event and in the components options. You'll see a sharing icon in the top left corner of each image.

edhansen42
Thanks! I was missing the configuration on the component level.