Just updated to 3.15 and now when I try to upload images I get "An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." error with a caption of "Not Accessable". I'm able to copy files to the folder that was created via media manager bot now via the program.
Support
Support is part of Event Gallery Extended.
Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.
For general information you can also jump to the manual.
Subscribe now!#466 Not Accessable Error
Posted in ‘Event Gallery - General’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by thoneter on Tuesday, 04 March 2014 03:56 UTC
Monday, 03 March 2014 02:56 UTC
thoneter
Monday, 03 March 2014 04:56 UTC
thoneter
Tried chrome and firefox with no issues. Must be an IE thing. The last few pictures that I load do not show although the placeholder shadow image is present.
Monday, 03 March 2014 05:31 UTC
sbluege
Please contact your hosting provider about the issue with mod_security. They should know best how to help you.
If thumbs do not appear after the upload there are many reasons like:
The easiest way to find the reason for this is to use the development tools of the browser and inspect the thumbnail to find the image url it uses. Open this image in a new tab/window. Usually you should see an error message which helps.
If thumbs do not appear after the upload there are many reasons like:
- image is not uploaded correctly and the file is broken.
- the server does not has enough memory to process the image
The easiest way to find the reason for this is to use the development tools of the browser and inspect the thumbnail to find the image url it uses. Open this image in a new tab/window. Usually you should see an error message which helps.
Monday, 03 March 2014 16:35 UTC
thoneter
The URL is http://thonepc.com/cityofluv2/index.php/downtown-luverne Each browser appears to treat the issue a little differently. FF only shows the top 4 and all pics are viewable if clicked on. IE and Chrome don't show the bottom 3 images but the images are viewable if clicked on. The last image which is panoramic like the first does not show up as a thumbnail at all in any of the browsers but does show up in the slideshow. Thanks for the help and direction. TT
Monday, 03 March 2014 17:09 UTC
thoneter
I put titles and descriptions for each picture and that took care of the issues. Seems like a cache issue but no clue from my end as I'm not the sharpest tool in the shed!
Monday, 03 March 2014 17:22 UTC
sbluege
I guess the main issue here is that you use a wrapper for your sites content. The gallery detects how far a user scrolls down. But it uses the window to detect this. Your window does actually not scroll so we've got an issue here.
To make this work you should consider removing css style "overflow: auto" from the element #siteWrapper. This will remove the duplicated scroll bars on the right as well.
To make this work you should consider removing css style "overflow: auto" from the element #siteWrapper. This will remove the duplicated scroll bars on the right as well.
Tuesday, 04 March 2014 03:56 UTC
thoneter
Perfect advice. Took care of all issues. Thank you!