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#2919 ERROR MESSAGE

Posted in ‘Event Gallery - General’

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Latest post by sbluege on Tuesday, 14 November 2017 08:12 UTC

Thursday, 09 November 2017 07:03 UTC

stanleybois

I KEEP GETTING THIS MESSAGE EVERYTIME I TRY TO SAVE IN THE BACK END

Save failed with the following error: Unknown column 'passwordhint' in 'field list'

PLEASE HELP

Thursday, 09 November 2017 07:06 UTC

sbluege

You filed a ticket some time ago but I got never a response :(

Since when do you have this issue? How did you update to Event Gallery 3.7.8?

Thursday, 09 November 2017 07:09 UTC

hotinri

This issue just started occuring tonight
On Nov 9, 2017 2:06 AM, "Sven Bluege" <sbluege@gmail.com> wrote:

Thursday, 09 November 2017 07:11 UTC

sbluege

What has changed in between? Did you do any updates? Did you restore the database from an old backup?

Thursday, 09 November 2017 07:22 UTC

hotinri

I log in saw the joomla update button and press that...after the update i went to add a new gallery and keeps asking for a password hint
On Nov 9, 2017 2:11 AM, "Sven Bluege" <sbluege@gmail.com> wrote:

Thursday, 09 November 2017 07:28 UTC

sbluege

Okay. Since we already had a topic where I suggested some ways how to fix SQL issues I would like to provide another solution.

Do you think you can uninstall the Event Gallery package (Not only the component!) and simply reinstall it? Please keep in mind that you will lose all data you entered in Event Gallery. Just local images will remain on your webserver.

If you use local images: You would need to click the "Sync Database" button to get your events and images back. You just need to add the necessary descriptions.

Thursday, 09 November 2017 07:39 UTC

hotinri

Statistics
Events340Files31306 (31523, remove)Comments0Carts10003 (clean up)
These are the numbers of files i dont even have all these files description dates written down anywhere ,is there a way to undo the joomla update
On Thu, Nov 9, 2017 at 2:28 AM, Sven Bluege <sbluege@gmail.com> wrote:

Thursday, 09 November 2017 07:43 UTC

sbluege

Okay. So we try to use SQL. The password hint was introduced with Event Gallery 3.4. more than two years ago.

You can add it by executing this SQL:

A LTER TABLE `#__eventgallery_folder` ADD `passwordhint` text AFTER `password`;

Please replace #__ with your database table prefix and remove the space in "A LTER".

Thursday, 09 November 2017 08:30 UTC

hotinri

I will try that its 320am right now..its hard for me to focus i will try in the morning and reach out foe futher help thank you for your time
On Nov 9, 2017 2:43 AM, "Sven Bluege" <sbluege@gmail.com> wrote:

Sunday, 12 November 2017 09:01 UTC

sbluege

Any news on that?

Sunday, 12 November 2017 09:30 UTC

hotinri

Im not that good with php...i been trying for the past few days trying to find out where is the sql section in the backend of my joomla to make the proper adjustments...im not a very good coder as of this moment.
On Nov 12, 2017 4:01 AM, "Sven Bluege" <sbluege@gmail.com> wrote: