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#1452 Errors after update - no pictures

Posted in ‘Event Gallery - General’
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Latest post by bontemuis on Friday, 03 April 2015 17:49 UTC

bontemuis
Hi Sven,

In Tiles en Grid format I don't see any pictures any more after updating Joomla. With Ajax it keeps searching...
Please have a look at http://www.kartcentrumlelystad.nl/kids-city-tour-2014 and see errors in console:
"Gebruik van getAttributeNode() wordt niet meer ondersteund. Gebruik in plaats daarvan getAttribute(). mootools-core.js:108:0
TypeError: $(...).addEvent is not a function eg-compressed.js:1:15736". It means getAttributeNode() isn't supported anymore, please use getAttribute(). It's mootools related, it seems.
Thanks in advance.

Kind regards, Hans

sbluege
Your templates (or who ever) loads jQuery two times. The first time it's correct since it calls jQuery.noConflict(); afterwards. The second include is not compatible with Joomla since it prevents MooTools from working and with it Event Gallery.

You have two options: get Event Gallery 3.3 which does not longer need MooTools or fix your template to be compatible with MooTools again.

bontemuis
Hi Sven,

Thanks for getting back so fast. I might want to upgrade to 3.3. Still I wonder which module causes this error.
How did you find out jQueury is loaded twice? Then I can could further investigate what causes this error. Maybe the Facebook Wall integration...

Kind regards, Hans

sbluege
Please have a look at the attached screenshot.

bontemuis
Thanks Sven!

Kind regards, Hans