Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1379 Work fine, just when I activate the debug mode of Joomla

Posted in ‘Event Gallery - General’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Tuesday, 03 March 2015 19:43 UTC

luisfernandoperu
No displays thumbnails. Everything seems to work fine, just when I activate the debug mode of Joomla.

http://alsurdelima.com/index.php?option=com_eventgallery&view=events&Itemid=1036&lang=es

Attachments

01.jpg
02.jpg
03.jpg
04.jpg

sbluege
This sounds very strange. Can you disable the debug mode please?

sbluege
Your site does not load MooTools. Please check if you installed a plugin which causes this.

Event Gallery 3.3 will not have this issue since it uses jQuery.

luisfernandoperu
My template deactivated MooTools, activated it now, and everything is working fine. I want to try EventGallery and then buy it, it's easy to upgrade later, or Do you recommend starting today with the extended version?

Sorry if something bad writing, I am using a translator, my native language is Spanish.

Thanks for everything

sbluege
Of cause it's better to start with the extended version today ;-)

But an update is no problem too. Just install the Event Gallery Extended package without uninstalling anything.