Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1227 Gallery does not work on mobile devices with JTOUCH

Posted in ‘Event Gallery - General’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by matjazr on Friday, 02 January 2015 07:55 UTC

Friday, 19 December 2014 10:03 UTC

matjazr

i am using JTOUCH lastest version + Event Gallery 3.2.1...
it is funny on SONY android does not show any of galleries....

Friday, 19 December 2014 10:20 UTC

sbluege

Only Sony devices?

Friday, 19 December 2014 10:25 UTC

matjazr

i have only one mobile phone...where can test it....
link to galeries: http://watersports.si/sl/fotografije/fotografije-2014
if u can open with some mobile devices ;)

Friday, 19 December 2014 10:49 UTC

sbluege

Same issue as always. Joomla uses MooTools. If some component pulls in jQuery it has to be aware of this and callad jQuery.noConflict(); after each jQuery include. Otherwise there will be JavaScript error.

http://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/faq-lightbox-does-not-work

Friday, 19 December 2014 12:09 UTC

matjazr

but if i understand this manuals...problem is in mobile template: jtouch25?

Friday, 19 December 2014 14:14 UTC

sbluege

That's correct. This mobile template is not fully Joomla compatible since it does not support MooTools based JavaScript.

Event Gallery 3.3 should avoid those issues. I switched from using MooTools to jQuery since Joomla 3 includes jQuery.

Friday, 19 December 2014 14:20 UTC

matjazr

so what to do....have jtouch25 some solution for this?

Friday, 19 December 2014 14:34 UTC

sbluege

You have two options:

ask them for support
open the file /templates/jtouch25/js/jquery-1.10.2.min.js and add jQuery.noConflict(); at the very end.

Tuesday, 30 December 2014 07:19 UTC

matjazr

You have two options:

1. ask them for support: https://www.griddydesigns.com/forum/2-jtouch-mobile-templates/2598-event-gallery-jtouch-conflict - no serious solution ;)
2. open the file /templates/jtouch25/js/jquery-1.10.2.min.js and add jQuery.noConflict(); at the very end.

but here is written: https://www.griddydesigns.com/downloads/free-downloads
JTouch Mobile extension for Joomla! 2.5.x is a mobile solution that consists of a plugin and a mobile template for mobile devices. It is very easy to setup and can be done in just a few minutes. JTouch Mobile extension for Joomla! is built based on the jQuery Mobile framework.

so they use jQuery...or i am wrong ;)

Tuesday, 30 December 2014 08:58 UTC

sbluege

Joomla uses MooTools and jQuery. Every component has to be aware of this. If they build for jQuery only they break MooTools based elements. That's whats currently happen on your site. Actually they need to fix this. Or you can fix it yourself with the second option.

Event Gallery 3.3 will switch to jQuery which will avoid those conflicts. But other Joomla features still use MooTools and will break.