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#1128 Blank box image not showing

Posted in ‘Event Gallery - General’
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Latest post by michaeldunnett on Thursday, 20 November 2014 09:21 UTC

michaeldunnett
 Hi I tried to find a similar ticket but was unsuccessful.
I updated event gallery and everything was working fine but then i changed something that i cant seem to fix but now my gallery is not showing images from my gallery. can you please tell me how to fix it iv tried changing the thumbnail hieght etc etc tried all the different settings nothing seems to be working my main page has lost the images and when i go into a gallery if you need to look the link is below.
http://mallikphotography.co.za/index.php/gallery1

TIA

sbluege
The issue is actually unrelated to Event Gallery. You include jQuery in your page. Since you're working with Joomla you need to make sure jQuery works with MooTools. You can achieve this by adding the jQuery.noConflict(); statement after each jQuery include. This will fix Event Gallery as well as every Joomla feature which is based on MooTools. Unfortunately many Joomla plugins/modules do not respect the way Joomla works and cause such issues.

Side note: Event Gallery 3.3 will work without MooTools.

michaeldunnett
So if i update eventgallery to 3.3 it will be fine?
I dont understand though because it was working perfectly fine.
How do I add the Jquery.noConflict(); ?
can i do it on the backend of my website?
And where do I put it? I am a beginner.

sbluege
Well.. updating to Event Gallery 3.3 will help for this particular issue. But since it is invalid to include jQuery in this way while using Joomla you'll encounter other issues as well.

The best solution is to do a full text search for "jquery/1.8/jquery.min.js" over all your files and ask the developer of the file you found for a proper solution.

michaeldunnett
I uploaded and installed jquery easy which is meant to fix all the jquery issues but it doesnt do you have a alternate method or am I using it wrong or?

sbluege
Please don't throw in more of those tools. Just start with finding the cause of this issue. That's the actual jQuery include. Please do a full text search in all the files of your Joomla installation for "jquery/1.8/jquery.min.js". Once you found where the invalid include of jQuery happens we can start fixing this.

michaeldunnett
Ok how exactly do I do a full text search?

sbluege
Okay.. forget about this jQuery stuff. I was a bit too fast :) Seems like the issue is caused by those lines:

window.addEvent('domready', function(){
		RokSprocket.instances.grids = new RokSprocket.Grids();
});

window.addEvent('domready', function(){
	RokSprocket.instances.grids.attach(272, '{"animations":["fade","scale","rotate"],"displayed":[]}');
});


That needs to be fixed first.

michaeldunnett
Ok I know what youre talking about but thats a seperate module in joomla nothing to do with eventgallery i also have unpublished that module but the images are still not showing

sbluege
Did you see the screenshot I attached to the last post? Whatever you unpublished did not had any impact on those lines. They are still there and causing JavaScript errors. This prevents any other scripts on the page from running. This includes the layout scripts from Event Gallery.

Did you unpublished the module RokSprocket: Grids Layout Mode? I'm not familiar with those things but it might happen that this helps.

In addition you can try to reach out to the guys from rockettheme.com to get some help. Those JavaScript errors do appear on all of your sites.

michaeldunnett
Hi thankyou for your help i couldnt fix the problem so i uploaded a backup of my site.

Thanks a Mil!