Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#1945 Event images not visible on some templates

Posted in ‘Event Gallery Extended’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by vkm on Friday, 12 February 2016 18:25 UTC

Sunday, 07 February 2016 06:37 UTC

vkm

Hi Sven,
I'm using the template "Giles" from "Globbersthemes" (http://www.globbersthemes.com/livedemo/giles). On event gallery assignment to a menu, no event images (e.g. image list) are shown in the article. When assigning this menu item to another template style, then the events get visilble and everything works fine.
The Giles template handles displaying the content on a special manner. It would be nice to use the Event Gallery also with this template.
Thank you in advance,
Volker

Sunday, 07 February 2016 06:48 UTC

sbluege

Lazy loading does not work with this template since it uses some kind of virtual scrolling. I'll have a look at this but this will take some time.

Thursday, 11 February 2016 17:42 UTC

sbluege

I just installed the template and found it working. Can you provide a link to a page where I can see the issue?

Thursday, 11 February 2016 20:05 UTC

vkm

Here is the link:
http://neu.foto-mayr.de/index.php/xxyyzz0001

Thursday, 11 February 2016 20:33 UTC

sbluege

This page contains a lot of JavaScript errors. Please fix them first. Seems like the template (?) strips out the native Joomla 3.x jQuery library and inserts its own but way too late. This causes all Joomla Javascripts to fail. Event Gallery does not work too.

Friday, 12 February 2016 18:25 UTC

vkm

The messages as "ReferenceError: jQuery is not defined" etc. appear on every page that uses the Giles template, so it seems that the template is responsible for the missing image content. I would close this ticket and will contact the template vendor for this issue.
Thank you very much for your effort on the way to solve my problem.