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#3614 – Error: Checkout

Posted in ‘Event Gallery - General’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 14 July 2019 16:21 UTC
wacamy
 When trying to checkout with the cart I get the following error:

Error: 0 - Call to a member function processOnPaymentSave() on null

Custom Fields

Event Gallery Version 3.10.22
Joomla Version 3.9.6
URL index.php/photos/checkout?task=saveChanges
PHP Version 7.1
 
Sunday, 14 July 2019 16:25 UTC
sbluege
Hi,

please turn on the debug mode in the Joomla Configuration to reveal more information here. Don't forget to disable the debug mode afterward.
 
Sunday, 14 July 2019 17:07 UTC
wacamy
Maximum error reporting doesn’t show anything more
 
Sunday, 14 July 2019 17:16 UTC
sbluege
The error reporting in one thing, but did you try the debug mode?
 
Sunday, 14 July 2019 17:29 UTC
wacamy
Yes, there is nothing else displayed on the page,
Attachment
Screen_Shot_2019-07-14_at_18.28.40.png
 
Sunday, 14 July 2019 17:52 UTC
sbluege
Is there any active payment method? Some users deleted the default payment method which might cause this issue.
 
Sunday, 14 July 2019 17:54 UTC
wacamy
I've got the 2 default ones still active
Attachment
Screen_Shot_2019-07-14_at_18.54.22.png
 
Sunday, 14 July 2019 18:21 UTC
sbluege
Okay. Do you try to use "digital items" in your cart?
 
Sunday, 14 July 2019 18:23 UTC
wacamy
Yes, they are all digital
 
Sunday, 14 July 2019 18:30 UTC
wacamy
OK, found the issue that it needed digital items turning on, however now it says invalid shipping method. I can't see how to have a shipping method for downloads?
 
Sunday, 14 July 2019 18:34 UTC
sbluege
That is easy. You need Event Gallery Extended in order to support downloads.

The payment issue I'll address in the next version. An exception should not be visible.