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#3526 – Menu Crash

Posted in ‘Event Gallery - General’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 11 April 2019 10:19 UTC
 My intention is to buy the extended version...but before I want to be sure that Google Photos.
No problems with the Google Photo Account .
Import Test , no problem.

But when I try to create a Menu Item with an Event Gallery Item o Category, the system crash and it's impossible to go ahead...

Can you help me?

Maybe the PHP Version?

Thanks!
Custom Fields
Event Gallery Version 3.10.20
Joomla Version 3.9.5
URL popcornerband.it
PHP Version 7.0
 
Merigliano
Thursday, 11 April 2019 13:50 UTC
Hi,

can you provide more details about the crash? Do you see any useful error message? If not, can you increase the error reporting in the Joomla Global Configuration to see more? Don't forget to set it back to the default value afterward.
 
sbluege
Thursday, 11 April 2019 14:06 UTC
You can see what happens in the video attached.
Thanks!
 
Merigliano
Thursday, 11 April 2019 14:09 UTC
If you hae problems with the attachment, you can see the same video here: https://drive.google.com/open?id=11J1COlL5S98ClcDlbxGUnlc0nRXixlQZ

Thanks!
 
Merigliano
Thursday, 11 April 2019 14:12 UTC
If you need, I can give you the admin credentials to the site..
 
Merigliano
Thursday, 11 April 2019 14:19 UTC
The needs to be an error message on that page. You can send the back-office credentials to info@svenbluege.de or increase the error reporting level and send me the error message.
 
sbluege
Friday, 12 April 2019 19:42 UTC
It seems like my last message got lost.

How did you install/update Event Gallery? I installed the latest version of Event Gallery. There was at least one file missing.
 
sbluege