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#289 Doesn't add to cart..continuous circle

Posted in ‘Event Gallery - General’
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Latest post by sbluege on Sunday, 12 January 2014 06:39 UTC

zesgar
 My site here: http://server.zackesgar.com/~nbryant/index.php/proofing-xm-client-login-xm/event/family2013

When you click on order images and try and click on individual images to add to the cart the circle just keeps rolling and never adds it to the cart. I can't seem to figure it out. I use joomla 2.5.11 and event gallery 3.1.2

thanks

sbluege
You have at least one plugin enabled which prevent the output of RAW content because of a misbehavior. Please try to disable your plugins step by step and see if thing get better. Start with the system plugins.

Here is the url which grabs the cart: http://server.zackesgar.com/~nbryant/index.php/proofing-xm-client-login-xm/rest/raw?task=getCart

It should not contain any html. You'll get an issue with social sharing since it's affected too:
http://www.svenbluege.de/joomla-event-gallery/event-gallery-manual?showall=&start=7#socialsharing

zesgar
Thanks for reference it was a Joomla XTC Menu plugin that threw everything off.

Thanks,
Zack

sbluege
Thanks for letting me know. I'll add it to my list.