Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#2885 – Downloading Images

Posted in ‘Event Gallery - General’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 04 October 2017 15:58 UTC
 Good Morning,

I am using your event gallery at a very basic level to just display pictures on my website.

When I edit the properties of one of my events within "Manage Events" and go to the section labeled "Others" I see an option at the bottom for "Download" and whether I want to turn this option on or off.

Clicking Yes or No to this option doesn't seem to have any effect. I was under the impression that when this option is on and a user clicks on the image on the frontend that a download link would be provided to download the image. However this appears to not be the case, as nothing appears in order to download the image from the frontend.

Is this option not available in the free version and only the extended version of Event Gallery? Or am I misinterpreting this feature.

If this feature is available in the free version, kindly advise how I am to proceed to allow a user to download the images from the front end.

Kind Regards,

Custom Fields

Event Gallery Version 3.7.8 (build 02bf6b1)
Joomla Version 3.8.1
Wednesday, 04 October 2017 16:30 UTC


There is an additional switch in the components configuration. You need to switch this on too.