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#2850 – Google Photos Images - Album Selector - blank screen

Posted in ‘Event Gallery - General’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 20 September 2017 11:55 UTC
Hi Sven,

See attachment :-( I'm trying to show a test photo gallery but It does not work for me.

Tech info:
Event Gallery > Configuration > General > Google Auth Token
is is set
Best regards,

Custom Fields

Event Gallery Version 3.7.2 (build d8df3c6)
Joomla Version 3.7.5
Wednesday, 20 September 2017 12:12 UTC

seems like the login does not work. I can't read the language but the sign in button looks the same before and after the popup window. Please make sure you sign in correctly. This is just javascript magic and actually not Event Gallery code.
Wednesday, 20 September 2017 16:19 UTC
1. The first login triggered acceptance for your app, I accepted, this is visible in my Google account (attachment). Google login data is OK. The next step is a blank screen.
2. Second, third sign without effect - blank screen (attachment).

Will the login data on my test server help here more than writing? Two browsers, two servers - it does not work for me :-(
I have no ideas ...

Tech info
Tested on: FireFox 55.0.3 (32 bit), Vivaldi 1.12.955.36 (Stable channel) (32-bit)
Pure Joomla - test server (the gallery works with local files) and the test server on the local PC.
Norton Security on my PC - firewall ON and OFF.

Please remove the attachment Event-Gallery_loging_Vivald.png
Wednesday, 20 September 2017 16:30 UTC

Do you see any Javascript errors in your browser console?

Did you tried another computer?


Wednesday, 20 September 2017 16:59 UTC
Something like that? I'm not a programmer just a user :-)
Another PC - no. I'll try another tomorrow.
Wednesday, 20 September 2017 18:20 UTC
I think you wrote about it.
Event-Gallery_JS-00 - start point, JS console cleared> click "Album Selector"
Event-Gallery_JS-01 - record after clicking on "Album Selector"
Further attachments as the name implies.
Wednesday, 20 September 2017 18:46 UTC
So there are JavaScript errors. Do you have any ad blocking/tracking blocking extensions installed? Please double check. Do you have anything active regarding security?

Please disable those extensions. Before you do, you can try to open a private browsing windows (CTRL+SHIFT+N) and try to sign in there. Usually, those extensions are disabled in this mode.
Thursday, 21 September 2017 12:11 UTC
First of all, great thanks for looking into my case and quick hints. Thank you very much! :-) Yes, another PC can do it. Apparently the program connects not only with Google and it is blocked.

Recent Questions:
1) Can these magic numbers (attachment) read from Google Photos, somehow decode yourself?
2) How do I mark albums that are not on a "private account" but on a "brand account"?
Thursday, 21 September 2017 20:38 UTC
It is not possible to derive the necessary information form any Google URL.

If you can log into your brand with a dedicated user and a password, you can access the images from this account. The selector can show only the albums attached to the user account. I was able to get the necessary credentials for a business account in the past but today I have no clue where to get those data. Google might have changed something here.
Friday, 22 September 2017 10:01 UTC
Thank you for your time, nice day.
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