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#2837 – Problem loading Google Photos

Posted in ‘Event Gallery - General’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 10 September 2017 13:17 UTC

i have the same problem as ticket #2628 – Problem loading Google Photos

photos are showing on the google photo link, the folder is created in joomla, but it does not show in joomla.

could you advise please ?

thank you

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Event Gallery Version 3.7.2
Joomla Version 3.7.5
Sunday, 10 September 2017 13:57 UTC

if you already found that ticket, do you mind checking the log files?

Some steps you might need to go through:

1. set the Google Auth token in the components options
2. clear the cache (com_eventgallery_picasa) using the Joomla Cache Manager
3. load the album page in the front end

If this does not work please:

1. check the log files on the System Check page. Click the link on the bottom of the page to see them
2. check the files in /cache/com_eventgallery_picase. What is the content of the files in there?