Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#2716 update not shown

Posted in ‘Event Gallery - General’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by sbluege on Wednesday, 21 June 2017 05:45 UTC

Tuesday, 20 June 2017 19:12 UTC

irbis

Hi

I just updated from Joomla 3.3.6 to Joomla 3.7.2
I have this message
"You have the latest version" , but I don't. There's no link for the update to the latest version.

Thank you very much!

Tuesday, 20 June 2017 19:28 UTC

sbluege

Please use the download link on the left side and install the latest version

Tuesday, 20 June 2017 19:31 UTC

irbis

You mean to download the update from here, your website and manually install it from the extension manager?
Will my albums stay?
Thanks for the very quick reply

Tuesday, 20 June 2017 19:38 UTC

sbluege

Exactly. You'll lose data only if you uninstall. You're using a very old version of event gallery. I recommend having a backup before you update.

Tuesday, 20 June 2017 19:45 UTC

irbis

Thanks!
It seems to work.
I got those messages. Should I create those folders? Probably the older version didn't had them?

Warning

JFolder: :delete: Path is not a folder. Path: /home/ach/public_html/site/components/com_eventgallery/media
JFolder: :delete: Path is not a folder. Path: /home/ach/public_html/site/components/com_eventgallery/tests
JFolder: :delete: Path is not a folder. Path: /home/ach/public_html/site/administrator/components/com_eventgallery/media

Message
Updated Event Gallery Database from 3.1.3 to 3.6.4_2017-02-13
Installation of the package was successful.

Edited by irbis on 2017-06-20 19:57 UTC