Support

Support is part of Event Gallery Extended.

Please get a subscription if you need support. Feel free to use the ticket system or the contact form for reporting defects or pre-sale questions. Make sure you're logged in in order to be able to create a new ticket.

For general information you can also jump to the manual.

Subscribe now!

#2328 incorrect thumbnail génération with black border

Posted in ‘Event Gallery - General’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by daoudi5 on Wednesday, 07 September 2016 15:06 UTC

daoudi5
 Hello,
I updated my joomla version to joomla 3.2 and event Gallery to 3.4.7. So in the gallery image the thumbnail is not correctly display and it automatically display the file title with black footer and border. Find attached a screenshot. My webserver use php 7.0.7. Please how could i fix it?
Sincerely

sbluege
Can you provide a real link please?

daoudi5
Please this is the real link : https://intmissioncenter.org/index.php/vie-chretienne/album-photo

sbluege
Your template forces the thumbnail height. Please fix the highlighted style. Using !important is not a good idea. Check your templates configuration. You should find the option to switch this off there.

daoudi5
Thank you very much :) :) I fixed it.