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#3009 email template

Posted in ‘Event Gallery Extended’
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Latest post by sbluege on Friday, 26 January 2018 14:57 UTC

kosi
 Hello again,
I have no email template and i have to create one. Also the email is sent to the buyer but i dont get an email with the order.
Thank you again in advance

sbluege
Hi

your question is somehow confusing. I'll try to answer.

For the email templates, you might want to check the manual: https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/manage-emailtemplates

If you don't get order emails, make sure you configured the right notification user group: https://www.svenbluege.de/joomla-event-gallery/event-gallery-manual/configuration-option#general

Users need to be able to receive system mails (check the user account using the Joomla User Manager)