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#2666 – error installing on offline site

Posted in ‘Event Gallery Extended’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 03 May 2017 17:04 UTC
dpollez
Hi
installing on a brand new site, that is offline, gives an error and one cannot use the component while the site is offline. Installation went well and component can be used if the site is put online.
Didier.

Custom Fields

Event Gallery Version 3,7,0
Joomla Version 3,7
 
Wednesday, 03 May 2017 18:00 UTC
sbluege

Hi,

Sorry, I don't get the question. What exactly does not work?



 
Wednesday, 03 May 2017 22:30 UTC
dpollez
Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

Hi

I installed Event Gallery Extended on a new site that was offline (global configuration/site offline yes)

After install, I received error messages, i.a., the com_eventgallery was not installed. I could not open the Eventgallery component, system said that com_eventgallery was not existing.

I deinstalled all and reinstalled, same messages.

I than put the site online (global configuration/site offline no) and could than access event gallery.

Once I could access the access the event gallery component on the online site, I than put the site (which is to be the production site) back offline and could access the event gallery component normally.

Didier.

 
Thursday, 04 May 2017 04:51 UTC
sbluege
Right now I can't reproduce it. I set the fresh installation to "offline", installed the package and got a working component.

Do you remember if there was any additional error message? Did you install/uninstall the whole package?
 
Thursday, 04 May 2017 13:00 UTC
dpollez
Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

Hi

There where some error messeages, can’t remember all but one was saying that the com_eventgallery folder did not exist.

I did an uninstall of the whole package!

Didier.

 

Van: Sven Bluege [mailto:sbluege@gmail.com]
Verzonden: donderdag 4 mei 2017 6:52
Aan: Didier Pollez <dpollez@skynet.be>
Onderwerp: Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

 

 
Thursday, 04 May 2017 15:14 UTC
sbluege
Very strange. Right now I can't explain it. Did you installed Event Gallery 3.7.0 or 3.7.2?

From what I read it works now, right?
 
Thursday, 04 May 2017 15:30 UTC
dpollez
Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

3.7.0

Other extensions I use:

Admin Tools   Professional

ACL Manager

JCE Pro

Watchful

Joomlashack Elan Template

Joomlashack shackslides

Joomlashack socialicons

 

Van: Sven Bluege [mailto:sbluege@gmail.com]
Verzonden: donderdag 4 mei 2017 17:15
Aan: Didier Pollez <dpollez@skynet.be>
Onderwerp: Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

 

 
Thursday, 04 May 2017 15:36 UTC
sbluege
At least there are no known issues with those components. It works now, right?
 
Thursday, 04 May 2017 16:30 UTC
dpollez
Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

Yes, problem maybe related to akeeba admin tools pro or PHP 7.1, had some other problems related to those.

Thanks

Didier.  

 

Van: Sven Bluege [mailto:sbluege@gmail.com]
Verzonden: donderdag 4 mei 2017 17:37
Aan: Didier Pollez <dpollez@skynet.be>
Onderwerp: Reply to your public ticket #2666 error installing on offline site [Event Gallery Extended]

 

 
Friday, 05 May 2017 04:28 UTC
sbluege
Okay. So we leave it as it is. Please let me know if you encounter issues like this again.