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#2439 cart item

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Latest post by bqq on Saturday, 19 November 2016 15:29 UTC

bqq
When clicking on cart, there is a near perfect doubling of the original flat price with the same product listed. Please see image. I think where the second price is, the tax should be? Instructions please and thanks much...

Attachments

Screen_Shot_2016-11-17_at_6.49.27_PM.png

sbluege
The image looks fine to me. Can you highlight the area where you expect something different please?

bqq
Sven,

Mispeak--I met the cart itself (screen grab) that said "Art Magnets Simple - 5.26 $" under the subtotal. I have tried clearing cache and the cart, but it remains with the same figure as if a new order with the incorrect VAT. At any rate, why is that there? I am obviously configuring something wrong. I presume shipping is going to show up on checkout. Thanks...

sbluege
To me this looks like a surcharge. You created at least one, right?

bqq
No, I have no surcharges. Should I have created at least one?

sbluege
Hmm.. so what did you named "Art Magnets Simple"`?

bqq
Say I'm ordering a single product as described as "Art Magnets Simple."
I click on the cart and the problem page referred to above comes up

Now, I've set "Art Magnets Simple" as one image type and part of an image set. (screen cap)

It is priced at 5 with .925 tax, (which I would like to show as well.) In the joomla settings I have them as showing as I recall. Maybe that is what its trying to do but I'm messing it up?

"Art Magnets Simple" somehow appears as $5.26 in this first page of ordering.

(speaking of surcharges I for now am only going to sell in the USA.)

thx...

Attachments

Screen_Shot_2016-11-18_at_9.56.18_AM.png

bqq
Sven,

I removed the 5.45 charge and replaced it with the tax... .45 .... and that removed the double appearance of the charge but now on the second check out page I do see shipping but another charge. Clearly I'm misconfiguring something.

See screen cap.

Art Magnets Simple is again showing up this time at 5.02. This of course is not part of the order.

Attachments

Screen_Shot_2016-11-18_at_4.15.07_PM.png

sbluege
There ware three different items which can appear below the sub totoal:

- shipping
- payment
- surcharges

Your last screenshot shows shipping and payment. Since you don't created any surcharges it seems like you configured the payment method in a way your customers are charged extra for it.

Please try to configure your payment method as free. In addition it would make sense to not name the shipping and payment methods "Art Magnets ...". That should make it more clear for your customers.

bqq
Thx Sven. Received. Let us look at it here and figure out what we are doing...

sbluege
I attached a screenshot showing your selection for payment and shipping. Just rename the payment/shipping methods and thoings will get clear in the front end.

Attachments

19-11-_2016_16-22-25.jpg

bqq
Thanks Sven. I set the payment method to zero as you detailed earlier and it worked out. I have yet to rename it but will...